ZAIKARINA, H.; ERFIANI, .; SUMERTAJAYA, I. M. EVALUASI KEPUASAN PENGGUNA JASA LABORATORIUM KIMIA PT KRAKATAU STEEL (PERSERO) TBK TAHUN 2012-2013. Indonesian Journal of Statistics and Its Applications, [S. l.], v. 1, n. 1, p. 24–38, 2017. DOI: 10.29244/ijsa.v1i1.50. Disponível em: https://journal.stats.id/index.php/ijsa/article/view/50. Acesso em: 27 apr. 2024.